Prices subject to change without notice.
Privacy and Security
Information we collect from you during correspondence or ordering will not be shared with any other company. Our site uses the latest secure server technology to insure that your credit card transactions are safe.
Credit card security is one of our top priorities. We guarantee 100% secure ordering for all of our guests. To protect you and your credit card information, we use Secure Sockets Layer (SSL) technology, which is the industry standard and among the best software available today for secure commerce transactions. SSL sends your credit card number to our computer in an encrypted code, which only we can decode.
You are protected by the Fair Credit Billing Act, which prohibits your bank from holding you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, please notify your credit card provider immediately in accordance with its reporting rules and procedures.
If your bank does hold you liable, GoldenRatio.com will cover the liability
for you, up to the full $50.00. GoldenRatio.com will cover this liability
only if the unauthorized use of your credit card resulted through no
fault of your own from purchases made at GoldenRatio.com while using
our secure server.
Does it work on my Web browser?
Our transaction system currently works only with Web browsers that can use SSL & such as Microsoft Internet Explorer, Netscape Navigator and the America Online browser.
Does anybody else see the information I provide?
Golden Ratio will not provide any information about our guests to anyone
outside of the company.
Return Policy
"We stand by the quality of our products."
Our 30-Day Return Policy
Prior approval is required for product return or exchange.
If you are not delighted with the product you receive, please call us for a return authorization, then return it (via insured parcel post or UPS) within 30 days for a courteous refund, credit, or exchange. A restocking fee of 20% may be charged. This fee may be increased on items that are received either damaged or used.
PRODUCTS RETURNED WITHOUT PRIOR
APPROVAL WILL NOT BE CREDITED.
All products must be returned
in new condition, with all the original packaging & paperwork,
to Golden Ratio.
UPS send to:
2896 U.S. Hwy. 89 South
Emigrant, Montana 59027
US Mail send to:
P.O. Box 440
Emigrant, Montana 59027
Original shipping and handling charges are not refundable.
The following items are not returnable unless
they arrive damaged or defective:
CDs Audios & Videos
Oils, Lotions & Cremes
Pillows, Bed Wedges & Leg Spacers
Aestheticians' tools
Panasonic Loungers
Hydrotherapy Showers/Tubs
Solace products
Steam & Sauna Equipment
Custom orders, Special orders & Close-out items
See product detail for guarantees.